How to Design Notifications That Users Actually Want to Read.

You know that feeling: your phone buzzes, you glance down, and immediately wish you hadn’t. It’s either completely irrelevant, shows up at the worst possible time, or just leaves you scratching your head. This common annoyance really highlights a big problem in how so many apps talk to us. When they’re done right, notifications are … Read more

How to Design Navigational Text for Seamless User Journeys.

The digital world, it’s a huge, ever-growing place, isn’t it? And when we, as users, step into it, we’re usually on a mission, with a specific destination in mind. So, what’s our compass, our map, our guide through all this digital landscape? It’s the navigational text. For me, these words are so much more than … Read more

How to Design Meaningful User Feedback Prompts.

Gathering user feedback, for me, isn’t just a box to tick on a product development roadmap; it’s the absolute lifeblood of evolution. Without it, even the most innovative ideas risk becoming digital relics. But here’s the thing – simply asking for feedback isn’t enough. The true art, in my experience, lies in how you ask. … Read more

How to Design Empty States That Delight and Guide Users.

Imagine this: you open an app, excited to dive in, and BAM – a blank screen. It’s an empty inbox, a pristine task list, a silent feed. For some, it’s just a placeholder, something that’ll disappear once content arrives. But for me, that blank canvas? It’s a huge opportunity. It’s the very first impression, the … Read more

How to Design Accessible Error Messages for All Users.

I was thinking about how frustrating it is when you’re trying to do something online, like fill out a form, and then BAM! You get hit with this totally unhelpful “Error!” message. My blood pressure immediately jumps, you know? But then I started thinking about people with disabilities, and how that kind of message isn’t … Read more

How to Delegate Writing Tasks Effectively: Scale Your Business.

You know that feeling when the blinking cursor taunts you on a blank document? It used to feel like pure potential. Now, it’s more of a stark reminder of limits. For those of us running our own writing businesses, the dream of growing bigger inevitably bumps up against the hard truth: there are only so … Read more

How to Debug Bad User Experiences with Targeted Copy.

Let me tell you, navigating the digital world can feel like a minefield sometimes. You know, a confusing form, a button that doesn’t quite make sense, or just getting lost on a website – these aren’t just little annoyances, they’re total experience killers. And for those of us who craft the words you see on … Read more

How to Create Technical Documentation for VR/AR Applications.

You know, when I think about how far Virtual and Augmented Reality have come, it blows my mind. They’re not just some far-off dream anymore, they’re shaping how we work, play, and connect. But here’s the thing, for these amazing applications to really take off, they absolutely need documentation that’s not just good, but crystal … Read more